Terms of service

1. Introduction

Welcome to Matsii! By using our website and placing an order, you agree to these terms and conditions. Please read them carefully before making a purchase. If you do not agree, we kindly ask that you refrain from using our website.

2. Company Details

Matsii is operated by Matsii VOF. Our business details are:

Company name: Matsii VOF
Chamber of Commerce (KVK) number: [to be added]
VAT number: [to be added]
Address: [Mailing address to be added]
Email: hello@matsii.com

3. Products

Matsii offers a selection of apparel and accessories through our webshop. We strive to present product images, descriptions, and pricing as accurately as possible. However, errors may occur or products may temporarily be out of stock. In such cases, we will notify you as soon as possible.

4. Orders and Payment

By placing an order, you are agreeing to purchase the selected products, subject to availability and our acceptance. Payments are processed only through the payment methods offered on our website. Orders will be processed and shipped once full payment is received.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery time depends on your location and the shipping method chosen. While we strive to deliver within the estimated timeframe, we cannot be held responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns and Refunds

Not satisfied with your order? You may return items within 14 days of receipt. Products must be unused, unwashed, and returned with all original tags attached. To request a return, contact us at hello@matsii.com.

7. Cancellations

Want to cancel an order? Please contact us as soon as possible. If your order hasn’t been shipped yet, we’ll cancel it and issue a full refund. If it’s already on its way, you can return it in accordance with our return policy once received.

8. Intellectual Property

All content on the Matsii website — including logos, designs, photos, texts, and graphics — is the property of Matsii and protected by copyright. You may not use or reproduce any material without our explicit permission.

9. Privacy and Data Protection

We respect your privacy and handle your personal data with care. For full details, please refer to our [Privacy Policy].

10. Liability

Matsii is not liable for any damage, loss, or injury resulting from the use of our website or products. Our liability is always limited to the amount paid for the specific product.

11. Changes to Terms

We reserve the right to update these terms at any time. Updated terms take effect as soon as they are published on our website. We recommend reviewing this page regularly.

12. Governing Law

These terms are governed by Dutch law. Any disputes will be submitted exclusively to the competent court in the Netherlands.

13. Contact

Have questions or feedback about these terms? Feel free to reach out:

Email: hello@matsii.com